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Privacy Policy

Last Updated: July 31, 2026

Candace Silvers Studios ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through www.candacesilversstudios.com (the "Site") and our related healing sessions, coaching, classes, retreats, events, and Academy programs (collectively, the "Services"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using the Site or Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Site or Services.

1. Information We Collect

Information You Provide Directly:

  • Contact information such as name, email address, phone number, and mailing address
  • Payment and billing information, processed through our third-party payment and course-hosting platform (Kajabi) and its payment processors
  • Booking and scheduling details for healing sessions, classes, retreats, and events
  • Health-related information you voluntarily share with us, such as ailments, symptoms, or conditions you would like addressed during a healing session, coaching session, or remote photo healing (collectively, "Session Information")
  • Photographs submitted for Remote Photo Healing sessions
  • Communications you send us, including emails, consultation requests, and testimonials

Information Collected Automatically:

  • Device and usage data (IP address, browser type, pages visited, referring URLs)
  • Cookies and similar tracking technologies, used to analyze traffic and improve your experience on the Site (you may accept or decline non-essential cookies via our cookie banner)

Information from Third Parties:

We use third-party platforms to operate our business, including Kajabi (website hosting, course delivery, e-commerce, and email), Zoom (live and one-on-one virtual sessions), and payment processors. These providers may share limited account, booking, or payment information with us.

2. Sensitive Health Information

Because our Services involve energy healing and human behavioral work, you may voluntarily disclose information about your physical or mental health when booking or attending a session. We collect this Session Information solely to provide the Services you request. We do not sell this information, and we limit internal access to team members who need it to deliver your session. This information is not medical record data and is not maintained in compliance with HIPAA, as Candace Silvers Studios is not a medical provider.

3. How We Use Your Information

We use the information we collect to:

  • Schedule, confirm, and provide healing sessions, coaching, classes, retreats, and events
  • Process payments and manage your account
  • Respond to inquiries and provide customer support
  • Send administrative communications, session reminders, and, where you have opted in, marketing and promotional emails
  • Improve and maintain the Site and our Services
  • Comply with legal obligations and enforce our Terms & Conditions

4. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service providers who help us operate the business (e.g., Kajabi, Zoom, payment processors, email/SMS providers), under confidentiality obligations
  • Candace Silvers and staff/practitioners directly involved in delivering your session
  • Legal or regulatory authorities where required by law, or to protect our rights, safety, or property
  • A successor entity in the event of a merger, acquisition, or sale of business assets

5. Testimonials

If you submit a testimonial, review, or story about your experience, we may request your permission to feature it (including your name, likeness, and description of your experience) on the Site, social media, or in marketing materials. We will not publish identifiable testimonials without your consent.

6. Cookies and Tracking

Our Site uses cookies and similar technologies to analyze traffic and improve user experience. You can accept all cookies or continue with only essential cookies via the cookie banner presented on the Site. Declining non-essential cookies will not prevent you from using core Site features.

7. Data Retention

We retain personal information for as long as necessary to provide the Services, comply with legal and tax obligations, resolve disputes, and enforce our agreements.

8. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly. To exercise these rights, contact us at [email protected].

10. Children's Privacy

Our Services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 13 (or the applicable age of consent in your jurisdiction). If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Third-Party Links

Our Site may link to third-party websites or platforms (such as Zoom, Gaia TV, Facebook, Instagram, and YouTube) that are not operated by us. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

12. International Visitors

Our Services are offered from the United States. If you access the Site or Services from outside the United States, you understand your information will be transferred to and processed in the United States, which may have different data protection laws than your home country.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the Site or Services after changes take effect constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Candace Silvers Studios

Email: [email protected]